A well-established automotive family owned and operated is looking for an Office Administrator. The Office Administrator will oversee all office administration including customer interaction, administration procedures, and maintaining critical client records. This position is not only an essential part of ensuring that office operations run smoothly, but it also assists with initiatives that support key organizational values.
The ideal candidate will have office administrator or office management experience from a professional services environment. To be successful here, the candidate is a self-starter who is goal-oriented, driven and possess strong critical thinking.
PRIMARY RESPONSIBILITIES:
· Oversee workflow throughout the operation.
· Ensure customer auto services is processed and completed in a timely manner.
· Set up and maintain all customer files to be within auto bureau compliance
· Welcome customers in-person, answer phones and convey messages to team.
· Maintain vendors billing records and reports as directed by management.
· Scheduling and appointment setting for customer
· Monitor vendors for various office services.
· Organize files to be prepared as well as electronic filing once completed.
· Able to handle confidential information.
· Maintain data in various software systems to ensure accuracy.
SKILLS & QUALIFICATIONS:
· Minimum of 1 years’ experience as Office admin or Manager in a professional services environment.
· Extremely organized and proactive self-starter.
· Able to maintain composure under pressure and meet deadlines.
· Demonstrated problem-solving skills and good judgment in making decisions.
· Excellent communication skills with a client-centered and team approach.
· Exceptional interpersonal communication and relationship building skills.
· Flexible and adaptable to challenges and changes with the ability to prioritize workload.
· Proficient in Microsoft Office Suite, including intermediate MS Excel.
· Technically savvy, quick to learn new technology and web-based programs.