This is NOT a Bartender/Barista job. HOWEVER, this ATTENDANT / MANAGER JOB is really SIMILAR TO being a bartender in a restaurant or barista in a coffee shop but in a LAUNDROMAT
NO! There's NO bar or coffee shop, but the skills and experience needed are exactly the same. And these are the type of people we are looking for this job. Likewise, you might be looking for a break from the hustle and bustle of working in a bar/cafe.
Instead of making drinks, you're folding laundry. Instead of taking food orders at tables, you're helping coin laundry people understand where to put detergent. Instead of your biggest bar tippers sticking around and trying to talk to you, wash and fold customers just come in to pick up their stuff and leave (in fact, they would feel awkward if you tried to talk to them). Similarly, the customers who don't tip you at all in a bar will be the ones who don't tip you in the laundromat but who want to stick around and try to talk to you. Also, folding laundry is way harder than pouring drinks. So, you'll get much higher hourly wage plus tips and commission with us in the laundromat instead of at a bar where you get either guaranteed minimum wage or $2.50 an hour plus tips for a total amount greater than minimum wage.
We have a quirky local laundromat, and we believe a lot in the way it brings communities together. We also believe in many PROGRESSIVE & LIBERAL ideals, and this is a part of our branding.
Uniquely, the MANAGER role is not that different than the ATTENDANT role, except that you're also responsible for money. As ATTENDANT or MANAGER, you'll be there to help customers having problems with the machines. Drop off customers will give you their laundry to do. You will be handling money, transactions, and cash. And you'll be managing AIDES who help you fold laundry when we get really busy. With experience, there will be opportunities to learn more about training, payroll, bookkeeping, accounting, financial analysis, P&L, marketing, social media, email marketing, etc.
As for BASE SALARY, you will get paid $12 to $15 per hour. HOWEVER, there are ALSO tips AND you'll be eligible for up to 10% commission of the Wash & Fold business that you fold AND the laundry that AIDES fold for you. This is where you can really RAMP UP your commission. Essentially, an AIDE can fold DOUBLE what you can fold in a shift with all your other duties. That means 1 AIDE can facilitate your ability to TRIPLE your commission and 2 AIDES can QUINTUPLE your commission. Most people earn an extra $100 per week in commission, so AIDES can help you earn up to $300 to $500 commission ON TOP OF your base salary.
For ATTENDANTS, we prefer if you are able to work 3-5 four-hour shifts per week. These shifts need to be 5-9 WEEKDAYS and 8-12, 12-5, or 5-9 WEEKENDS. Earlier shifts on weekdays are reserved for people who have been here a while and when the other shifts have been filled. DO NOT APPLY IF YOU ARE ONLY AVAILABLE FOR 8-12 weekdays.
For MANAGERS, the manager shifts need to be 11am to 6pm. The hour at the beginning and end are very flexible because they're intended for you to address unique training issues with the ATTENDANTS. Eventually, everyone will be working well together, so there will be more flexibility. Occasionally working 8am to 1pm and 4pm to 9pm is possible but not a permanent situation. DO NOT APPLY FOR THE MANAGER ROLE IF YOU'RE ONLY AVAILABLE MORNINGS OR EVENINGS.
For both the MANAGER and ATTENDANT roles, we are looking for a VARIETY of experience.
While administrative experience is incredibly important towards demonstrating a sufficient attention to detail with documents and spreadsheets (which we use), someone only with jobs in the seated position would really struggle in this job.
The ideal candidate from a job competency perspective is someone with a heap of server experience, a dash of administrative experience, and a slice of bartender experience. Mechanical experience is really more like the cherry, but it's not required. But we strongly prefer people with a good mix of ingredients.
Lastly, you need to be comfortable with being on camera. There will be internal training videos as well as public videos on the Internet and social media.
The following responsibilities are just a template from bartending and barista roles so that we appear in searches for jobs for bartending and barista jobs.
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks
- Take customer orders and provide excellent customer service
- Operate espresso machines and other equipment to brew coffee and prepare beverages
- Maintain cleanliness and organization of the coffee bar area
- Handle cash transactions and use basic math skills for cash handling
- Assist with food preparation and presentation as needed
- Collaborate with team members to ensure efficient operations
Qualifications:
- Previous experience in the food industry, retail, or hospitality is preferred
- Strong customer service skills with the ability to engage with customers in a friendly and professional manner
- Basic math skills for cash handling and retail math calculations
- Ability to work in a fast-paced environment while maintaining attention to detail
- Knowledge of brewing techniques and coffee preparation methods is a plus
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays
DO NOT CALL TO INQUIRE ABOUT THIS JOB. IF YOU CALL, YOU WILL BE REJECTED. MESSAGE US THROUGH CRAIGSLIST ONLY UNTIL WE INTERVIEW YOU. IF YOU DON'T HEAR FROM US, THEN JUST WAIT. THERE'S ABSOLUTELY NOTHING YOU CAN SAY TO MAKE US WANT YOU MORE THAN OTHER CANDIDATES. THE PHONE IS RINGING EVERY 10 MINUTES BECAUSE OF PEOPLE CALLING ABOUT THE JOB AND IT'S HIGHLY DISRUPTIVE TO OUR EMPLOYEES AND MAKES IT HARDER FOR ACTUAL CUSTOMERS TO REACH US.