Patient Service Specialist
Job ID
284598Location
US-PA-SenecaExperience (Years)
0Category
Administrative - Administrative ServicesStreet Address
3338 State Route 257Company
NovaCare RehabilitationPosition Type
Per DiemOverviewWhen patients enter our center in Seneca, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!https://www.novacare.com/contact/find-a-location/pa/seneca/seneca/
Schedule:
Clinic Location: Seneca, PA
Type of Employment: Per Diem See below Float
Salary: $13/hr+ (pending experience)
Full Medical and Dental Benefits: No
Previous medical office experience: Not required
Previous experience with insurance/billing: Not required
Monday through Friday hours vary/some evenings required. Will be covering a few local clinics in the area
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
Schedule patient appointments in person or over the phone
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Provide patients with pertinent information about their next appointment as they check out
Respond to requests for information from patients, providers, and coworkers
QualificationsMinimum Qualifications:
High School Diploma or GED required
Additional Minimum Qualifications:
1 Year of Medical Office Experience
1 Year of Front Desk Experience
Additional Preferred Qualifications:
1 Year of Medical Office Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional DataJob ID: 284598Need help finding the right job?We can recommend jobs specifically for you!
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