Customer Service Assistant

The Customer Service Assistant will play a key role in supporting daily client communications and internal coordination. This position focuses on ensuring that every customer receives efficient, accurate, and professional assistance. You will collaborate closely with internal teams, maintain service standards, and support various administrative functions that contribute to a smooth customer experience.ResponsibilitiesRespond to customer inquiries through phone, email, and internal systems with clarity and professionalism.Provide support in managing orders, service requests, and client documentation.Maintain accurate records, logs, and follow-up tasks to ensure timely resolution of customer needs.Assist in coordinating information between departments to improve workflow and service delivery.Uphold service guidelines, ensuring clients receive consistent and high-quality support.Identify opportunities to improve processes and enhance customer satisfaction.