Job Summary:
We are seeking a proactive and detail-oriented Operations Administrator to support the smooth
functioning of our day-to-day business activities. This role is responsible for assisting with
operational processes, maintaining records, coordinating logistics, and supporting cross-
functional teams to ensure efficiency and effectiveness in the workplace.
Key Responsibilities:
Assist in the planning and coordination of operational activities and projects.
Maintain accurate and up-to-date records, reports, and documentation.
Track and process purchase orders, invoices, and vendor contracts.
Coordinate internal communications and ensure timely follow-up on key tasks.
Support supply chain, procurement, and inventory management processes.
Help monitor and improve standard operating procedures (SOPs).
Liaise with internal departments to resolve issues and support business needs.
Prepare regular reports for leadership on operational performance and status updates.
Maintain office equipment and systems related to operational workflows.
Qualifications:
Proven experience in an administrative, operations, or support role.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite, Google Workspace, and/or ERP systems.
High attention to detail with a focus on accuracy and process improvement.
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Preferred Skills:
Familiarity with business operations, logistics, or project coordination.
Experience with database systems, workflow tools, or CRM platforms.
Analytical thinking and problem-solving skills.
Ability to work independently and as part of a team.
Work Environment:
Office-based role with standard weekday hours.
May require occasional overtime or flexibility to meet deadlines.
The Customer Service Representative is responsible for providing administrative support to the
General Manager and other coworkers as required. The Customer Service Representative interacts with customers on behalf of the organization.
They provide information about products and services, take orders, respond to customer
complaints, and process returns, as necessary
Greets customers warmly in person and by phone.
Maintains polite and professional communication via phone, e-mail, and
mail. Ascertains problem or reason for calling. Acts as the company
gatekeeper, ensuring that calls are directed to the appropriate person or
department.
Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment; following
up to ensure resolution. Resolves customer complaints via phone, email, mail
or social media.
Recommends potential products or services to management by collecting
customer information and analyzing customer needs.
Opens and maintains customer accounts by recording account information.
Cancels or upgrades accounts, as necessary. Advises on company information.
Assists with placement of orders, refunds, or exchanges. Takes payment
information and other pertinent information such as addresses and phone
numbers for scheduling and return contact.
Informs customer of special deals and promotions. Sells products and
services. Makes follow-up calls to gauge customer satisfaction, as needed.
Keeps records of customer interactions, processes customer accounts and
files documents.
We provide the following benefits:
Opportunity for a career path and advancement
Paid major holidays, vacation pay and sick days
Health insurance, and retirement account
You provide:
Positive attitude, friendly personality
Ability to learn new skills daily and advance
This is an immediate opening for a long term position with long term career potential. To be consider for the position you MUST reply via email to this ad and PROVIDE YOUR RESUME of previous work experience.