Call Center Sales Manager

What You'll Do: Lead and inspire a high-performing sales team to consistently exceed quotas. Establish clear goals, track KPIs, and implement data-driven strategies for success. Coach and develop team members through call monitoring, one-on-one sessions, and group training. Analyze performance metrics to identify trends, optimize processes, and drive results. Partner with QA and Training teams to maintain quality, compliance, and continuous agent development. Collaborate cross-functionally to align sales initiatives and enhance overall performance. Support onboarding and training for new hires while upholding company standards. Provide senior leadership with regular reports on KPIs, goal attainment, and team performance.