We are looking to add a team member to join our small firm at Lincoln Law Center located in Balboa Office Suites across from HMart. Lincoln Law Center is a law firm specializing in debt defense and resolution, which is not the same as bankruptcy. The nature of our business is not easy to learn, therefore you will need to have an open and upbeat attitude with a desire to invest your time into familiarizing yourself with our product and processes.
Please be aware that we are looking for a dedicated individual with intentions to stay long term.
You will act as an account manager with your own assigned clients. Working closely with sales, accounting, and other internal departments as well as external such as outside attorneys - effective communication is a must. You will be responsible for the handling of legal documents and will need to possess soft skills such as time management, self organization, detail oriented, and effective communication. You will need to have basic computer skills, such as typing, sending emails, navigating a desktop, printing, and scanning. Other job duties that come with this position include:
-following up on monthly due payments/accounts receivable
-understanding the needs of your clients and customer service skills
-updating account information per the client's request
-forwarding information to attorneys that are handling cases
-communicating effectively with your clients
-filing, organizing, uploading documents
-answering customer phone calls, emails, and text messages
This position comes with the opportunity for a raise within 6 months of hiring with a performance evaluation.
This position comes with the opportunity to earn bonuses on top of your base pay.
This position starts off part time with an opportunity to transition to full time.
Hours are 9- 6 PM
Monday - Friday
Email is preferred and if your phone call is not answered, please kindly leave a voicemail.