We are a large multi-specialty ophthalmology practice dedicated to serving the vision needs of our patients. This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in and checking-out patients, reviewing patient charts to verify necessary information and signatures, verifying insurance and entering new patient information. Physical requirements include the ability to sit at a desk or workspace for up to eight hours per day.
Primary Job Qualifications
Excellent written, verbal, and interpersonal communication skills
Empathetic to patients needs and concerns
Functions well in a team environment
Detail oriented and organized
Composed, efficient and accurate in a fast-paced environment
Punctual and eager to learn
Strongly motivated to succeed
High school diploma or equivalent
Technical skills
Knowledgeable of appointing, testing and billing
Enters and evaluates demographic information in Athena, verifies all necessary information is received
Ensures insurance information on file is correct, verifies insurance and eligibility
Schedules non-office tests such as MRI, CT Scans, etc., and obtains authorizations
Ensures proper authorizations, eligibility and referrals are obtained and on file.
Schedules appointments with correct physician and specialty based on patient need and insurance coverage
Reads and understand clinical notes, and uses to schedule appointments
Preps medical charts for same day appointments when needed
Knows and follows end-of-day closing process
Uses time effectively