We are a fast-growing electrical contracting company seeking an organized, detail-oriented, and customer-focused Service Dispatch/Project Coordinator to join our team. This key position is responsible for managing service call and small project scheduling, streamlining office procedures, and acting as the central communication hub for field and office staff.
If you thrive in a fast-paced environment, love problem-solving, and can juggle multiple priorities while maintaining a high level of professionalism, we’d love to hear from you!
Key Responsibilities
Manage daily communication with clients, vendors, and team members via email and phone
Schedule and dispatch electricians for service calls and small projects
Prepare job folders, invoices, and closeout documentation
Coordinate schedules with Service Admin and Project Coordinator to ensure efficient project flow
Order materials as needed for service work
Perform general office duties: data entry, filing, mailing, scanning, etc.
Maintain organized project files and ensure all stages are on track to meet deadlines
Assist ownership with administrative tasks related to ongoing service calls and small projects
Update clients with daily job status and documentation as required
Qualifications
Minimum 2 years of experience in the construction and/or electrical industry
Excellent organizational skills with a strong attention to detail
Strong interpersonal and customer service skills (in-person, phone, and email)
Ability to multi-task, prioritize effectively, and work independently
Proficiency in Google Sheets and general computer skills
Strong written and verbal communication
Experience with Foundation Construction Accounting Software is a plus
Preferred Skills
Problem-solving mindset
Analytical thinking and reporting experience
Familiarity with construction project documentation and workflow
Why Join Us?
Opportunity to grow with a rapidly expanding company
Supportive and team-oriented environment
Make a direct impact by ensuring smooth day-to-day operations and customer satisfaction