Office Manager
Full-Time
Kent, CT (21 Bridge Street)
(Yes — we coordinate internationally. No — you don’t need a passport stamp collection… but curiosity is required.)
Every vehicle that comes through our doors has already lived a life. Our work is making sure its next chapter starts clean, intentional, and in the right hands.
This role isn’t “admin.” It’s stewardship. You’re the person who holds the map — keeping the operation grounded, the process clean, and the client experience thoughtful from start to finish.
You’ll keep paperwork right, logistics clear, and clients confident — and you’ll catch the small stuff before it becomes a big problem. If you like precision, puzzle-solving, and being trusted with real responsibility, you’ll feel at home here.
As MOTORIOT grows, you’ll grow with it — learning how we operate, supporting our apparel brand, and helping shape how the business feels when someone walks in for the first time or the 50th.
What you’ll actually be doing
Import / Export (keeping it legal and on track)
Track import/export paperwork from overseas to HQ in Kent, CT
Coordinate with shipping/transport partners and overseas vendors
Catch detail issues early to avoid delays
Registration + Client Guidance (talking normal to humans)
Help clients understand DMV/registration steps clearly
Communicate with clients clearly and consistently throughout the registration process
Support plates + registration workflows (including VITU — we’ll teach you)
Register and issue plates for client vehicles through our online platform called VITU
Provide steady updates and follow-through
Local Vendors & Services (keeping HQ running smoothly)
Be the point person for essential services that keep HQ humming: utilities (electric, waste, oil/heat), Cintas (facility supplies & services), weekly cleaning service, banking relationships, and postal/shipping providers
Support basic admin finance tasks like writing, logging, and tracking checks and cash transactions for approved vendors and services
Handle outreach, set up accounts, troubleshoot issues, and maintain strong vendor relationships
Make sure our cafe area is clean and stocked with food and beverage
Look for upgrades as we grow — better vendors, smoother systems, fewer headaches
Storage Vehicles + Monthly Tracking
Coordinate and track client vehicles stored with us (what’s here, where it’s parked, and status)
Keep up with monthly storage rent: invoicing/reminders, tracking payments, and following up when needed
Maintain a clean, up-to-date storage log so nothing slips through the cracks
Vehicles for Sale & Consignment
Track all vehicles currently for sale and consignment in our internal tracker
Keep statuses updated (available, sold, in progress)
Coordinate with the team to make sure listings, client expectations, and vehicle status stay aligned
Client Experience & Apparel
Help keep the shop experience dialed, from first visit to 50th
Support our apparel/design side with organization and coordination
Create bespoke wooden key tags for client builds
Keep track of inventory, update online, and fulfill/ship orders
Contribute to a consistent, welcoming, and warm client/guest experience
You’re probably a fit if…
You’re organized and actually track things
You like being guest-facing and helpful
You’re proactive, steady under pressure, and reliable
You want real responsibility and room to grow
Bonus: Spanish is helpful, not required. You don’t need to know everything on Day 1 — you learn fast and ask good questions.