Key Responsibilities
Help open and prepare the office each morning for client care
Monitor and confirm daily patient schedules, room assignments, and provider
availability
Ensure all appointments are properly scheduled, rescheduled, or confirmed
Review practice non-appointment list and schedule patients accordingly for
each provider
Archive and Unarchive clients as needed
Send and follow up intake paperwork for new clients
Review provider notes and ensure accurate billing and insurance submission
on a daily basis by EOD
Review all providers' hours and verify for payment
Track payments and insurance claims, and follow up on discrepancies
Maintain office supplies, cleanliness, and readiness for therapy sessions
Troubleshoot workflow issues and support staff in real time
Proactively identify improvements and suggestions for the business
Clearly documenting any open action items for yourself each day and for the
team after group meetings
Assist leadership with administrative tasks and special projects
Core Skills & Strengths
Exceptionally organized, reliable, and detail-oriented
Skilled in time and space management to optimize clinic flow
Proficient in insurance billing and electronic health records
Calm under pressure, with a flexible and solutions-focused mindset
Strong communicator and collaborative team player
Fluent in English and Spanish (required)