Join our Field Services vertical as we are seeking a dynamic and experienced Manager of Implementation in Atlanta, GA to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.In this pivotal role, you will report to the Senior Director of Success and Onboarding and be responsible for leading and overseeing the implementation of our products and services. You’ll ensure clients experience a seamless transition and achieve the best possible outcomes. Some of the other responsibilities include:Develop and execute comprehensive implementation strategies for client projectsManage multiple implementation projects simultaneously, ensuring timely delivery and client satisfactionLead and mentor a team of implementation specialists, fostering their growth and developmentCollaborate with cross-functional teams to align implementation processes with overall business objectivesIdentify and mitigate potential risks throughout the implementation lifecycleEstablish and maintain strong relationships with clients, serving as the primary point of contact for escalationsAnalyze project metrics and key performance indicators to continuously improve implementation processesCreate and present regular status reports to senior management and stakeholdersEnsure adherence to budget constraints and resource allocation plansStay up-to-date with industry trends and best practices in implementation methodologiesThis role has a base salary pay range of $90,000 - $100,000 USDMay be considered for a discretionary bonus.Location: For this position, we offer a hybrid and flexible working model, where you will spend 2 days per week in the office and 3 working from home.#LI-Hybrid