Position Summary
The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. The Concierge welcome and register guests, present statements, check credit and collect payment. This position reports to the Guest Service Manager.Job Posting Deadline
Applications for this position will be accepted until November 30, 2025.Essential Job Functions/Key Job Responsibilities
    Recommend and book activities for guest’s ability/skill level and interest 
    Check guests in or out of hotel in accordance with procedures
    Record any guest complaints or problems and notify appropriate staff individuals
    Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
    Coordinate with other departments daily needs or special requirements for all hotel guests
    Responsible for maintaining cash bank and for daily settling of cash bank
    Comply with all policies and procedures for the Concierge Department as well as Aspen One
    Assist in emergency and security procedures as directed by management
    Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand
    Other duties as assigned