Customer Service Officer

We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally.Responsibilities:Respond to client inquiries via phone, email, and other communication channels.Provide accurate information about services, policies, and procedures.Resolve client issues in a professional and timely manner.Maintain records of client interactions and transactions.Collaborate with internal teams to ensure consistent and high-quality service.Identify opportunities to improve processes and enhance customer satisfaction.