Janitorial Area Operations Supervisor - Full or Part Time
One of the fastest-growing commercial cleaning and building services companies in the Twin Cities is seeks dependable and resourceful Area Operations Supervisors
Please note that a minimum of 25% of your hours will be on the front-line, actively cleaning and supporting at client sites, with the remainder supporting other business operations.
Ensures that all contracted work is completed satisfactorily and on schedule
Adheres to standard operating procedures and operation/usage of equipment and supplies
Assists with new team member training and on-boarding processes
Ensures that team members are supported, fully supplied and have the proper tools to perform their jobs satisfactorily
Represents the company in a positive and professional manner within the community
Establishes and maintains positive and genuine client relationships to maximize satisfaction and retention
Addresses client complaints and feedback immediately
Communicates all client and staff retention concerns to management
Conducts inspections using the company's mobile apps to ensure conformance to specifications and standards
Communicates and secures any and all opportunities to acquire new business
Responds to each client message and/or request in accordance to company’s response and service recovery process.
Assists with new account start ups, including the compilation/purchasing of supplies and equipment, completion of all initial deep clean tasks, and completion of initial site inspection immediately after first clean
Other duties as assigned
Bi-lingual (Spanish) preferred but not required
Job Type: Part-time
Work Location: In person