Bilingual Customer Service & Sales Assistant (On Location – Rochester, MN)
English / Spanish | Part-Time
We are a small software company launching a new platform for contractors and tradespeople. We’re looking for a bilingual (English/Spanish) customer service assistant to work on location in Rochester, MN during our launch period.
This is a legitimate, paid, part-time role for someone professional, calm, and reliable who enjoys helping people and communicating clearly.
Location
On Location – Rochester, MN
Structuralintel.org Inc is a member of the Rochester Area Chamber of Commerce.
Private, quiet workspace (temporary office during launch)
Schedule Monday–Friday 1:00 PM – 5:00 PM
On-site only (not remote)
Pay & Structure
$20/hour (contract)
Paid bi-weekly
Paid training (1 week)
Additional per-signup commission ($10–$12 per signup)
First pay: January 16
1 week paid training
Commission opportunities available based on performance
What You’ll Do
Answer incoming phone calls
Provide Spanish-language customer support
Interpret conversations during sales and onboarding calls
Route calls to service or sales as needed
Assist customers using provided scripts and guidance
During slower periods:
Help update and maintain social media (content provided)
Perform light administrative or communication tasks
You are not expected to do aggressive sales or technical troubleshooting.
Who This Is For
Fluent in English and Spanish
Comfortable speaking on the phone
Calm, professional, and organized
Reliable and punctual
Comfortable working in a small, quiet environment
Able to work on location in Rochester, MN
Customer service, call center, sales support, or interpreting experience is a plus, but not required.
Work Environment
On-site work is based in a private hotel workspace used as a temporary office during launch
Quiet, professional, and secure
You will work directly with the founder
Relaxed but focused environment
Nice to Have (Not Required)
Your own laptop
Familiarity with social media
Additional skills (admin, outreach, marketing, design, etc.)
If you have other skills and time allows, there may be opportunities to assist.
How to Apply
Please send a short message including:
Your English/Spanish fluency
Any customer service or phone experience
Confirmation that you can work on location in Rochester, MN, Monday–Friday from 1–5 PM
No long resume required.
Screening question:
Are you currently located in or able to commute to Rochester, MN for on-site work Monday–Friday from 1:00–5:00 PM?