WE ARE HIRING FULL TIME (PREFERRED) OR PART TIME. HOURLY WAGE STARTS AT $17.00 PER HOUR!
FULL TIME EMPLOYMENT IS ELIGABLE FOR MEDICAL, DENTAL, AND VISION!
GREAT FOR COLLEGE STUDENTS! DOWNTIME CAN BE USED TO COMPLETE HOMEWORK ASSIGNMENTS!
Join Our Team for an Exciting Experience!
Are you ready to dive into a dynamic role where every day brings something new? We're on the lookout for enthusiastic individuals to join our team and shake up the world of textile care! MUST BE EXTEMELY RELIABLE. We are looking for candidates that have a proven track record of showing up to all scheduled shifts and on time.
This is a satellite store and is separate from our main processing facility located in Reno, NV. This store is a small, pick up and drop off location, no dry cleaning or laundry services are provided. The CSR will be responsible to open and close the store by themselves. Attendance is mandatory the first 30 days of employment. Perfect attendance will be expected throughout employment. Time off requests must be made in writing two weeks in advance.
Role: Customer Service Representative
Duties/Responsibilities:
-Textile Trek: Enjoy chatting with your customer while handling drop-off and pick-up of customers' textiles, from chic clothing to snuggly bedding.
- Tag Team: Keep things organized by tagging /barcoding each item, ensuring smooth sailing through the cleaning process.
- Invoice Insight: Start an order by creating drop tickets, ensuring every customer feels appreciated and understood.
- Order Assembly: Piece together the puzzle as you assemble orders, putting the final touches on each freshly cleaned ensemble.
- Clean Zone: Pitch in to maintain a tidy workspace, because a clean environment makes for a happier workday.
- Customer Connection: Build rapport with customers, meeting their needs with a friendly attitude and a willingness to help.
- Opportunity Awaits: Show your reliability and watch as doors to advancement swing open within our company!
Required Skills/Abilities:
- Reading & Writing Wizardry: Easily interpret customer instructions for cleaning methods and stain removal.
- Communication Pro: Engage effectively with customers and team members, ensuring clear, accurate, and friendly interactions.
- Tech Savvy: Quickly adapt to new software for preparing cleaning tickets.
- Customer Care: Deliver top-notch service, leaving customers satisfied and eager to return.
Education and Experience:
- High School Diploma or Equivalent: Basic educational requirement to embark on this adventure.
- No Experience Required: While previous experience is a plus, we're happy to provide on-the-job training for motivated individuals. Please be a committed team member! Our training program is approximately 4 weeks long and attendance is mandatory.
Availability:
- Full-Time (PREFERRED): Monday-Friday 9:00 a.m-5:00 p.m. (Must be extremely reliable and responsible to open the store. It is mandatory that this employee have a 100% attendance rate.)
- Part-Time: Call HR (Amy) at 775-671-4705 directly.
Physical Requirements:
- Stamina: Comfortably stand for extended periods, ready to tackle whatever the day brings.
- Lifting: Handle moderate lifting (5-15 pounds) to load and unload items, ensuring a smooth workflow.
Your adventure begins with a starting hourly wage of $17.00! You will have an immersive 3-4 week training period, where you'll be equipped with the skills and knowledge needed to thrive in your role. But that's just the beginning! We believe in progressive pay raises! The longer your here and the more skills you accumulate, the higher the wage!
But wait, there's more! You'll also unlock the opportunity to participate in our quarterly incentive program, where your hard work and dedication will be handsomely rewarded.
Ready to join us for a fulfilling shift? Apply now and let's make laundry day a breeze together! Please call our HR Manager at 775-671-4705 to schedule an interview. We are taking interviews and hiring immediately.