Rogue Truck Body is looking to fulfill the position of Sales Coordinator working in our main office in Kerby Oregon.
JOB DESCRIPTION – SALES COORDINATOR
This position works under the supervision of the CEO, and Production Managers of Rogue Truck, LLC and is responsible for acting as a liaison between sales staff and the company. Assists with orders, cancelations, and other queries.
Job Purpose
Sales Coordinator is responsible for managing the daily flow of information from the sales team to the production team.
Primary Duties and Responsibilities:
Collaborate with key stakeholders to establish pricing used by the sales team
Update and manage build sheet items based on requirements from the fab shop and sales team
Maintain clear and accurate instructions, rules, and requirements for estimates and build sheets
Ensure consistency and standards across all build sheets
Create and manage folder and file structures within the master build sheet directory
Verify that build sheets meet standard requirements and match signed orders
Communicate with sales team to answer outstanding questions or discrepancies
Adding new orders onto the master schedule
Track and follow up with the sales team on missing truck documentation
Coordinate and facilitate communication between the sales team and production team to support accurate and timely job updates
Apply updates to build sheets based off fab shop or sales team requests and maintain a detailed log of revisions
Communicate changes to all relevant departments and coordinate with Operations to update physical paperwork
Update associated information on the master schedule
Prepare Change Order documents for the sales team when build sheet changes affect pricing
Lead order review meetings and keep all participating departments aligned and on task
Record and required build sheet changes and document questions for the sales team
Communicate required changes and questions for the sales team
Mark jobs as ready for production once review steps are complete
Qualifications:
Experience in customer service a plus
Must have excellent computer skills i.e MS Office / Excel / Data base and ERP Software
Must be highly organized and pay close attention to details.
Proficiency in the use of all office equipment.
Education
High School Diploma, or Equivalent
Post-secondary education in programming a plus
Post-secondary education in management a plus.
Knowledge, skills and abilities Proficiency in the use of computer programs for:
Microsoft Word
Databases / ERP Software
Excel Spreadsheet
Accounting: Quickbooks
Internet
Personal characteristics
All Staff should demonstrate competence in the following:
Behave Ethically: Understand ethical behavior and business practices and ensure behavior is consistent with these standards and align with the values of the organization.
Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Experience
3-5 years of experience working in a team environment.