Reference #: 5000998261106
Community Associate-Transporter
3524 Edgmont Avenue, Brookhaven, Pennsylvania 19015Shift Details
8:00am-4:00pm Monday-Friday
POSITION SUMMARY: The Community Associate supports individuals by transporting and supporting them during medical appointments, ensuring necessary information is brought to the appointment and obtained from the appointment, and communicating updates with the assigned Care Coordination Associate (CCA) and Community Logistics Manager. The Community Associate is responsible for supporting assigned individuals with life activities as needed during the designated shift.
DUTIES AND RESPONSIBILITIES
Support individuals, based on their level and type of need as described in the Individual Support Plan (ISP), in going to medical appointments, understanding the reason for each appointment and bringing all necessary paperwork, insurance information, directions to the appointment location, money for parking, etc.
Support individuals during medical appointments to communicate relevant information to their medical providers and obtain answers to questions
Review Medical Appointment Summaries (MAS) and other documentation provided by the medical office prior to leaving the appointment; obtain additional information if further clarification is needed
Review prescriptions ensuring the medical provider included a diagnosis and specific instructions; if medications are discontinued, obtain written documentation from the medical provider
Support individuals to schedule a follow-up appointment as authorized by the CCA
Obtain copies of all prescriptions and bring hard copies to the pharmacy if e-scripts cannot be sent. Inform the CCA and the Community Residential Services (CRS) team when the medication will be ready for pick up from the pharmacy
Deliver all information to the CCA in the Logistics Coordination area
Inform CCA and Nurse Case Manager if immediate follow up is needed after a medical appointment
Review all assigned individuals' Individual Support Plans (ISPs) to be familiar with medical and any other special support needs of each individual
Supervise, instruct, support and provide guidance to assigned persons served in accordance with their ISP
Strictly follows physicians' orders for continued care
Prepare for, and promptly respond to, emergency situations to ensure the safety and security of the individuals supported at all times, including but not limited to providing CPR, first aid and crisis intervention as needed in accordance with agency trained protocols.
Complete paperwork including but not limited to the MAS and incident reports and maintain all documentation as required and as determined by their manager
Ensure the cleanliness of Elwyn vehicles used by including but not limited to removing all trash, cleaning up spills and taking the vehicle to the car wash
Assist in the resolution of problematic situations (i.e. communication difficulties, times of distress or agitation) that may occur for persons served; notify program management of any unusual situations, emergency situations or any problems unable to be resolved
Notify proper authority in the event of an emergency and complete required documentation on the incident prior to end of shift
Report all incidents as required by regulation and Elwyn policy
Promptly report any infraction of Elwyn policies to program management
Provide Community Participation Support (CPS) at Elwyn day programs as assigned
Perform cardio pulmonary resuscitation (CPR), First Aid and crisis intervention techniques according to agency trained protocols
Perform other duties as assigned
IMMEDIATE SUPERVISOR: Community Logistics Manager
DIRECT REPORTS: None
CONTACTS: Individuals, families, medical professionals, Elwyn employees
EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:
High School Diploma or equivalent
One (1) year experience with individuals with intellectual/developmental disabilities
Previous experience in residen ial and/or day programs preferred
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must possess excellent customer interaction, collaboration, and written and verbal communication skills
Basic experience using Microsoft Outlook and Word
Ability to perform cardio pulmonary resuscitation (CPR) and crisis intervention techniques according to agency trained protocols
Current, valid driver's license in state of residence, three (3) years of driving experience in the United States, and acceptable driving record
PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.
Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.
Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.
ELW-16631
3524 Edgmont Avenue, Brookhaven, Pennsylvania 19015
Positions available in, Chester County, Pennsylvania
Throughout, Philadelphia, Pennsylvania 19104
Full-time
Union
Direct Care, AutismElwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/DisabilityWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.