Lead Computer System Analyst/Network Administrator with Top Secret Clearance
Job LocationsUS-PA-West Mifflin
Job ID
2024-5669of Openings1Category
Technical Services & OperationsOpportunityThe Lead Computer System Analyst & Network Administrator shall provide both supervisory and technical experience, 4 years minimum of each to perform typical analyst/administrative tasks including, but not limited to, the following tasks required of the Computer System Analyst & Network Administrator team:
Maintain an on-site Microsoft Exchange and Microsoft Skype deployment
Maintain a Cisco WAN and LAN using technologies such as SD-WAN, FirePower, and DNA Center
Configure, tune, and monitor a Splunk Enterprise SIEM including monitoring, rulesets, and response
Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Ivanti Endpoint Manager
Management of a virtual environment containing VMWare and NetApp products Management of a backup and disaster recovery solution using Commvault
Support escalated requests from the helpdesk and escalation analysts within the established SLA measurements
Maintain the availability of the Buyer's infrastructure to include the support of emergent issues that may be experienced
Perform required maintenance to maintain cybersecurity compliance with established windows and/or procedures
Follow the approved configuration control procedures provided by the Government
Additional routine IT tasks of varying complexity may be assigned at Buyer discretion.
Supervise all helpdesk, escalation staff and the Computer System Analyst & Network Administrator team to include the following duties:
Primary POC for on-site govt customer and IMG Program Manager
Employee supervision includes assisting with onboarding and offboarding, approving timesheets, and performing merit evaluations and counselings
Interview prospective new hires
Manage scheduling to ensure staffing levels are met
Ensure all program performance metrics are met
Assign work and monitor its performance to assure that all contract requirements are met; that all policies and procedures are adhered to, and that all objectives are met. Assure that all employees are trained in proper techniques for the efficient, safe, and quality performance of their job(s).
Convey instructions, expectations, and project updates clearly to both team members and management.QualificationsClearance requirements:
DoD Top Secret or DOE Q; Secret or L clearances may be considered
Education/Experience requirements:
Bachelor's degree in Computer Science, IT, or a related field and four years of relevant work experience; Associate degree in Computer Science, IT, or a related field and six years of experience; high school degree and ten years of experience; or similar education and work experience with customer approval.
The Lead shall have both supervisory and technical experience, 4-years minimum for each.
Relevant Certifications/Experience:
Cisco CCNP (CCNA may be substituted with 3+ years of experience in Cisco networking)
Splunk Enterprise Certified Admin and Splunk Enterprise Core Certified Power User
VMWare and NetApp experience
Red Hat Enterprise Linux experience
Microsoft Client and Server On-Prem Experience
Microsoft Exchange and Skype On-Prem Experience
Commvault Experience
Similar certification with customer approvalAbout IMGFounded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All q alified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Information Management Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin .