Customer Service Officer

The Customer Service Officer will play a vital role in representing Beloform by providing exceptional support to clients and ensuring smooth coordination across internal teams. This role requires strong communication abilities, attention to detail, and a commitment to delivering a consistent, high-quality customer experience. The ideal candidate is proactive, organized, and dedicated to elevating client satisfaction.ResponsibilitiesServe as the primary point of contact for client inquiries and requests.Provide clear, timely, and accurate information to customers.Maintain detailed records of interactions, follow-ups, and resolutions.Coordinate with internal departments to ensure seamless service delivery.Support the implementation of customer care processes and best practices.Assist in identifying areas of improvement to enhance the service experience.