Field Service Technician III

Position Purpose: Performs field maintenance, inspection, installation or repairs of in one or more areas such as system protection (line locates and inspections of the distribution system), replacing and installing meters, service (tap) and system connections, inspecting, testing, maintaining and repairing valves, hydrants and backflow devices, flushing and flow testing, routine and emergency valve shutouts and inspection and documentation of fire and service line installations.Fully qualified to perform the most complex functions, including industrial / commercial accounts and may lead the work of others. Acts to prevent conditions from getting out of hand or to resolve an issue as they see fit and reports immediately. Is preauthorized to cope with issues and then report the results of their actions right away.Primary Duties/Responsibilities: Inspects and tests meters, service /meter connection installations, valves, hydrants and backflow devices and troubleshoots to determine repairs needed regardless of complexity and/or for industrial / commercial accounts. Dismantles equipment to gain access to and repairs defective parts using hand tools, power tools and precision measuring and testing devices. Re-assembles and tests equipment ensuring safe and efficient operating condition is restored.Uses special tools to perform wiring, tracing, repairing service stops/ boxes and repairing meter connections.Performs routine and emergency valve shutouts. Performs flushing and monitors water quality. Oversees flow testing of water systems.Performs inspections for service line repairs, replacements and leaks. Performs system locates. Performs investigations of leak and high bill service orders.Performs installations of taps on PVC, Metallic and Poly pipe. Records all required tap documentation.Uses small vacuum unit to perform routine and emergency services and to clean out curb / road boxes for operations.Performs inspections and completes documentation of private fire main installations / modifications and large service line connections.Cleans equipment and work area as required and properly disposes of waste according to safety and environmental policies. Operates vehicles for field service purposes.Usually assists with orienting or training new or less experienced Field Service personnel.Work Environment:Spends majority of time in field environment and occasionally works in an office, maintenance or repair shop environment.Typically spends 85% of time exposed to outdoor and sometimes inclement weather.Company service vehicles are used as required.May serve rotational 24 hour emergency on-call.Must follow established operational, process control, safety and emergency response procedures.Must adhere to specifications and production schedule.Frequently recommends or adapt procedures, techniques, tools, material and/or equipment to meet special needs.Frequently suggests process improvements.Resolves problems regardless of complexity and frequently assists others with problem resolution.Possible Work Hazards: May be exposed to possible operations hazards including fumes, dust, toxic and caustic chemicals, noise, rotating machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.