Company: Elevate Living
Location: Anywhere between Coeur d’Alene, ID and Spokane, WA
(relocation assistance available for the right candidate)
Employment Type: Full time (up to 40hr per week)
Start Date: Flexible (December 2025 or January 2026)
Compensation: $20/hour, housing discounts, bonuses, and opportunities to grow
Aspects of the Role: Fast communication, sales oriented, systems focused, lot of follow-up
Position Overview
The Membership Coordinator is responsible for driving occupancy and building a strong resident community within our coliving properties. This role functions as a specialized leasing and recruitment position, focused on advertising available living spaces, communicating with prospective members, coordinating tours, screening applicants, and onboarding qualified individuals into memberships.
This position requires excellent communication skills, strong follow-through, and the ability to manage multiple leads simultaneously while maintaining a high-quality member experience.
Key Responsibilities
Member Recruitment & Leasing
Actively market and advertise available living spaces across multiple platforms (online listings, social media, referrals, internal channels, etc.)
Respond promptly and professionally to inquiries via phone, text, email, and other
Qualify prospective members based on occupancy criteria and community standards
Schedule, coordinate, and conduct property tours (in-person and/or virtual)
Present living spaces clearly, accurately, and persuasively
Maintain strong conversion from inquiry → tour → application → move-in
Lead Management & Communication
Manage inbound and outbound leads using CRM tools, spreadsheets, or systems
Maintain consistent follow-up with prospects at all stages of the leasing pipeline
Track lead sources, conversion rates, and occupancy needs
Coordinate waitlists and future availability
Manage referral system and incentives
Serve as the primary point of contact for prospective members during the process
Create and manage new lead generation tools
Screening & Onboarding
Collect applications and supporting documentation
Conduct background checks, reference checks, and income verification (as required)
Ensure compliance with fair housing and internal screening standards
Communicate approval or denial decisions clearly and professionally
Coordinate lease/membership execution and onboarding steps
Assist new members with move-in logistics and expectations
Administrative & Operational Support
Maintain accurate member records and leasing documentation
Update availability calendars, pricing, and listings
Coordinate with property management, cleaning, maintenance, photography,
and operations teams to ensure units are show-ready
Assist with reporting on occupancy, leasing activity, and demand trends
Support special projects related to community growth, company development, marketing, and member experience
Use similar skills to manage properties connected to the company
Qualifications & Skills
Strong written and verbal communication skills
Customer-focused, relationship-driven mindset
Highly organized with strong attention to detail
Comfortable managing high volumes of messages, leads, and follow-ups
Sales, leasing, hospitality, or customer service experience preferred
Tech-savvy: comfortable using listing platforms (especially Facebook marketplace),
database tools, messaging apps, and shared documents
Ability to work independently while coordinating with a broader team
Reliable transportation that can be used for work purposes
Flexible work schedule, including some weekends and evenings
Key Performance Indicators (KPIs)
Occupancy rate and time-to-fill
Lead response time
Member quality and retention
Accuracy and completeness of documentation
Why This Role Matters
The Membership Coordinator plays a critical role in shaping both the financial performance and community culture of our coliving spaces. This position directly influences who joins the community, how quickly spaces are filled, and the overall member experience.